Users have a choice in portable handsets between the full functionality of the DuraFon PRO handset, or the optional DuraWalkie handset for those that only require a 2-way radio for internal communications. Possible causes: Interference, bad line connection, bad antenna connection Suggested remedies: verify all connections are securely attached line plug into base unit, base antenna and handset antenna.
If still present move base to another location with a different phone line and power source. If still present, contact EnGenius customer service at x Possible causes: Mute feature active or dislodged microphone Suggested remedies: Power down handset and re-power up. Possible causes: No power to cradle, handset not seated fully, dislodged charging contacts Suggested remedies: Verify AC power adapter is fully plugged into cradle and the power supply is plugged into wall socket.
Place battery pack into spare battery charging slot, verify LED on cradle lights up. Possible causes: Voicemail from phone company Suggested remedies: If phone company voicemail is being used, the charge in line voltage may trigger a short ring. The base unit can be modified to address this voltage change. Contact EnGenius customer service at x Possible causes: Grounding of external antenna Suggested remedies: Verify Caller ID works when external antenna is removed and rubber antenna used.
If the Caller ID now works, the external antenna should be grounded by its own separate ground in order to avoid the building ground interference.
Line Select 9. PBX Options 0. Language 6. Ring Volume 1. Key Volume 3. Key Tone 2. PhoneBook 1. Group Select 2. Clear 3. Naming 4. Contrast 3. Unused 5.
Backlight 6. Phone Reset 5. Settings 1. Register 6. Registration 2. Deregister 3. Remote REG 7. Unused Select Mode: 8. Multi-base 1. Add Base Admin: 1. System 9. Press TALK , wait for dial tone, and then enter phone number.
When using this method, you can use the Press key to end the call. Notes: 1. Intercom calls can be made regardless if the Base Station is present. When an incoming call arrives, the handset will ring or vibrate unless the ringer has been turned off. Details refer to call transfer Notes: 1. Page Ending A Call 3. The new setting remains effective for all future calls until changed or handset is power down. Page Mute 3. Key Guard is in effect until unlocked or powered off.
Whenever you have missed incoming call s , you can press VIEW softkey to enter the call logs information. You need to subscribe the caller ID service from local telephone company to retrieve this data. When you review missed incoming call s , you can directly call back by If your handset is purchased as part of a system, it has been pre- registered with the base station at the factory.
Page Advanced Registration Advanced Operations f. Press the handset number key , this completes the de-registration process. The base has a 30 second registration timeout starting from pressing the button. The handset has a 12 second registration timeout starting from the time registration or de-registration option has been selected.
If the handset ID is already in use by another handset, the administrator will be alerted. In that case, the administrator can choose another ID or asks the handset having the desired ID to vacate by de-registering with the base. If the destination handset does not answer after handset paging timeout, the call is routed back to the originating handset. Page 3-Way Conferencing For Durafon Pro Only 2 phone lines will take up two physical lines, leaving only two lines left available for other handsets.
The handset must have access to a second line. A handset can manually select the desired base station before access outbound line. Because this setting allows handset manually select the base station, the handset must be in range with the desired base station. A handset, while talking on one phone line, can be informed of the arrival of a new incoming phone call. Then drops the call.
Page Aa Configuration By Administrator 4. Page 49 Advanced Operations iv. If turning off the AA may be useful when: The line is not used by a group of people. Page Line Dedication 3. Use Line Dedication for a group on other lines to further manage calls. Page Phonebook Operations Advanced Operations iv. After setting broadcast, press Left softkey to enable the AA.
Press Right softkey to disable the AA. Re: L3 and L4 can be setting as two broadcast lines, repeated above items for setting 2 broadcast line.
Press to enter Line dedication setting. Page 53 Advanced Operations Notes: 1. When entering a phone number, the cursor automatically advances to the next digit field.
Use scrolling key to move the cursor backward or forward to insert or delete. When entering a name, the cursor automatically advances to the next character field if you press a different key for the next character. Page 54 Advanced Operations c. Use scrolling key to locate the exact record you are looking for.
To erase phonebook entry: a. Use scrolling key or the alphabetical search method to located the record to be erased. DuraFon PRO and DuraWalkie both have the broadcast function, each can broadcast another handset without going through the base station, as long as the handsets are connecting.
However, when setting up the multi-base, the broadcast feature may not be available due to the coverage range. Page 56 Advanced Operations 4. Press number , handset enters Line setting menu.
Page Basic Operations Basic Operations Operation Modes Both the base station and handset have feature levels that can only be accessed when in certain modes. The page key is active in standby mode only. Page Menu Tree 3. Menu Tree Menu 1. KeyGuard 2. PhoneBook 3. Sounds 1. Ring Volume 2. Ring Tone 3. Key Voulme 4. Key Tone 1. Call Settings 1. Dial Prefix 2. Group Setting 2. Call Manager Incoming 3. Feature Call Outgoing 1.
Auto 2. Manual 3. Off Call Barring 5. Phone Settings 1. Alternatively, you can enter the phone number first, then press key. Start speaking the broadcast message once you hear the key tone; the speakerphone of destination handsets will open when it receives the voice.
Re: the initiating handset needs to press and hold key while speaking or broadcasting. When an incoming call arrives, the LCD will show the Caller ID message, and the ringer will ring or vibrate unless the ringer has been turned off. Page Ending A Call 3. Page Key Guard Key Guard 1. The Locked No new calls handset keypad is now locked.
No key entry is accepted. Page Advanced Operations Advanced Operations Handset Registration If your handset s is purchased as part of a system, it has been pre-registered with the base station at the factory. Page Handset Group Subscription de-registration process. The handset has a 6-second registration ti meout starting when the registration or de -registration option has been selected. Page Call Transfer Notes: The ha ndset ca n change group a ffiliations a t any ti me.
The ba se station is not responsible for group assignments. Cons equently, i t ca nnot de-subscribe a handset from a group. When a n i ntercom caller enters a group ID, all handsets subscribed to thi s group will ri ng. Page Phonebook Operations Press the of the destination handset to answer the intercom call, you can now talk to the destination handset. After talking, press to end the intercom call, and then the destination handset is able to pick up the incoming call automatically.
Page 40 d. Enter a phone book entry without a name; all records without a name will be placed on the top of the phone book list. Page 41 Phone Book mode. Press a key that corresponds to the first character of the name you are looking for.
Page 42 b. Press to erase the desinated phone entry. Delete entry? To edit phone book: a. Page Programmable Feature Call entries. Programmable Feature Call 1. Up to 10 most frequently used feature call codes can be pre-programmed. Page 44 e. Key in the feature call code of the correspondening PBX feature, i.
The 1 feature call and corresponding feature call code you entered will appear on the LCD screen. Page Call Manager 2 Use Number?
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