If you use stainless steel, why has rust occurred on my Gerber product? Stainless steel is not completely resistant to rust but rather is corrosion resistant to rust. Corrosion can occur in the absence of proper maintenance. Your Gerber product should be cleaned, dried and re-oiled periodically to inhibit rust and corrosion; this is especially true in a damp or marine environment.
If your Gerber product comes in contact with any substance that you are uncertain about, it is always a good idea to wash your blade off with tap water, dry it and apply a light coat of oil. If your Gerber product comes into contact with saltwater you must flush it with tap water immediately after use and coat it with good quality lightweight oil.
Salt water is extremely corrosive and will attack and destroy any type of steel. Should I oil my Multi-Pliers? Prior to the treatment of high quality light oil, be sure to clean the product of debris and moisture. Your Multi-Plier can be rinsed in clear tap water to help remove most of the debris.
If dirt or grime is found in the groves, handles, etc. When the tool is sufficiently clean and dry, apply the oil. Stained areas can usually be buffed out using a polishing cloth or non-metallic scouring pad. What does the alpha-numeric number on the product mean? The alpha-numeric number found on products manufactured from and forward, identifies the time period your product was produced.
It does not identify the product itself and does not include the model number of your product. I think I might have a counterfeit product, how do I know if it's genuine? We recommend always purchasing Gerber products from a legitimate authorized dealer.
When in doubt, always check our website to verify and confirm product authentication. Options are available to search for the product name, part number, style, blade type, etc. For more information about counterfeit products, click here.
For information on past product recalls, please visit the U. Consumer Product Safety Commission website. To expedite the process, please provide as much information as you can about the knife and the issue. My Gerber product was lost or stolen. Will you replace it? No, stolen or lost products are not covered under warranty.
Gerber's warranty covers material and manufacturing defects. I do not live in the United States. Is there a place I can return my Gerber for warranty repair?
Currently we are processing all repairs at the main factory in Portland, Oregon. The black finish on my blade is peeling or coming off. Is there anything I can do?
Will Gerber Gear warranty the finish or refinish the product? A black Teflon or black oxide coating is applied to specific knives for ornamental reasons. Continued rubbing on a sheath or pants pocket will cause the coating to wear through over time or contact with any metal objects will scratch the coating.
Both are not considered Warranty defect. Please note that both timed and Saturday deliveries do carry a surcharge.
If you require your order to be sent using a premium service, please contact us. Our Packaging and The Environment:. All of the packaging we use is plastic free and can either be composted, reused, or recycled at home. We still receive a number of products from our suppliers wrapped individually in plastic, which means you may receive some of this in your parcel. By eliminating plastic from our own packaging, we are reducing our internal waste and using this as a platform to make suppliers stand up and take note.
By getting in contact with the manufacturers and requesting changed we can reduce unwanted plastic waste even further, and we're already seeing improvements! Delivery via age verified delivery service. In line with legal requirements regarding online sales of bladed products, the postman may require ID to prove that the recipient is over Please note, larger orders outside the EU may be subject to local taxes.
If you place your order using a DPD delivery service, you will receive your tracking details directly from the courier. International tracking numbers will be sent by e-mail directly from ourselves when your order is dispatched.
If your order is being delivered using a standard or express service, please contact us for your tracking details. Yes, we are here to assist and will do whatever we can to make sure you receive the item at a convenient time. Please contact us before placing your order to discuss this.
We still receive a few products from our suppliers in plastic packagng, which means you may receive some of this in your parcel. By getting in contact with the manufacturers and requesting changes we can reduce unwanted plastic waste even further, and we're already seeing improvements! The store will not work correctly in the case when cookies are disabled. Can we use your data to improve your web experience and tailor ads for you?
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Founded in , Gerber is an American brand that is dedicated to crafting problem-solving, life-saving knives, multi-tools, cutting tools, and equipment. Whether to save time, save the day, or save a life, Gerber products have delivered for over 75 years. Carried by soldiers, hunters, and tradesmen alike, Gerber products are developed intentionally to deliver task-specific or mission-essential knives, tools, and equipment. Need more Gerber?
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